Case Update
Our new and improved online communication facilities give you to access to our underwriters’ processing notes in real time. You can also opt to receive automated email updates at every stage of case progression. You will receive details of what has been processed, and what our proposed next steps are in order to complete your business in the most efficient time possible.
Track your case progress 24 hours a day, 7 days a week
Case tracking
You have the option to email your underwriter directly through this facility, as well as view outstanding documentation and case-specific processing notes. Online case-tracking provides you with a clear indication of how your business is progressing.
Automated email updates
Once activated you will be automatically emailed a case processing update every time the status of your business changes.